Contact Information
78 Industrial Estate, MIDC Andheri East
Mumbai, Maharashtra 400093
Phone: +91 22 4867 2153
Email: info@domain.com
Privacy Policy
At Ergonex, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website and professional development programs. We are committed to protecting your data and ensuring transparency in our practices.
Last updated: December 28, 2025
Information We Collect
Personal Information You Provide
When you interact with our website or express interest in our programs, we may collect the following information that you voluntarily provide:
- Full name and professional title
- Email address and phone number
- Current employer and job role
- Areas of professional interest
- Any additional information you choose to share in inquiry forms
Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
- IP address and general location data
- Browser type and operating system
- Pages visited and time spent on each page
- Referring website and exit pages
- Device information and screen resolution
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze site usage. For detailed information about our cookie practices, please refer to our Cookie Policy.
How We Use Your Information
Program Inquiries and Communications
We use your contact information to respond to your inquiries, provide information about our courses, and discuss how our programs might support your professional development goals.
Service Delivery and Support
If you enroll in our programs, we use your information to deliver course materials, track your progress, provide support, and communicate important updates about your learning experience.
Website Improvement and Analytics
We analyze website usage data to understand how visitors interact with our content, identify areas for improvement, and enhance overall user experience.
Marketing Communications
With your consent, we may send you information about new programs, updates to existing courses, and relevant professional development opportunities. You can opt out of marketing communications at any time.
Legal Compliance and Protection
We may use your information to comply with legal obligations, protect our rights and property, prevent fraud, and ensure the security of our services.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you provide explicit consent for specific processing activities, such as marketing communications.
- Contractual Necessity: When processing is necessary to fulfill our obligations under a contract with you, such as delivering course content.
- Legitimate Interests: When we have legitimate business interests, such as improving our services, provided these interests don't override your rights.
- Legal Obligation: When we must process data to comply with applicable laws and regulations.
Data Sharing and Third Parties
We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties in the following circumstances:
Service Providers
We work with third-party service providers who assist us with website hosting, email communications, payment processing, and analytics. These providers are contractually obligated to protect your data and use it only for specified purposes.
Analytics Partners
We use analytics services to understand website usage patterns. These services may collect and process data according to their own privacy policies.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new organization, subject to the same privacy protections.
How We Protect Your Data
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction:
Technical Security Measures
- Encryption of data in transit and at rest
- Secure socket layer (SSL) technology for data transmission
- Regular security audits and vulnerability assessments
- Firewalls and intrusion detection systems
Administrative Safeguards
- Access controls limiting data access to authorized personnel only
- Regular staff training on data protection and privacy practices
- Clear data handling policies and procedures
- Incident response plans for potential data breaches
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of data and applicable legal requirements.
Your Privacy Rights
You have several rights regarding your personal data. We are committed to facilitating the exercise of these rights:
Right to Access
You can request a copy of the personal information we hold about you, including details about how we use it and with whom we share it.
Right to Rectification
If your personal information is inaccurate or incomplete, you have the right to request corrections or updates.
Right to Erasure
Under certain circumstances, you can request that we delete your personal information from our systems.
Right to Data Portability
You can request to receive your personal data in a structured, commonly used format, or have it transferred directly to another organization where technically feasible.
Right to Object
You can object to certain types of processing, including processing for direct marketing purposes or based on legitimate interests.
Right to Withdraw Consent
Where we process your data based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.
Right to Lodge a Complaint
If you believe we have not handled your data appropriately, you have the right to lodge a complaint with the relevant data protection authority.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our services are designed for working professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than India. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
These safeguards may include standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, through other communication channels.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please contact us:
Email: info@domain.com
Phone: +91 22 4867 2153
Address: 78 Industrial Estate, MIDC Andheri East, Mumbai, Maharashtra 400093
We will respond to your inquiry within a reasonable timeframe, typically within 30 days of receipt.