Terms of Service

2.1 Acceptable Use Policy

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You specifically agree not to:

• Use the services in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of our services or systems
• Interfere with or disrupt the operation of our services or servers
• Transmit any harmful code, viruses, or malicious software
• Engage in any activity that could harm, disable, or impair our services
• Use automated systems to access or scrape content from our website

2.2 Permitted Uses

Our services are intended for professional development purposes. You may use our website to learn about our programs, access course materials (if enrolled), and communicate with us regarding our services.

2.3 Prohibited Activities

The following activities are strictly prohibited:

• Sharing course materials with unauthorized third parties
• Using our services to harass, abuse, or harm others
• Posting or transmitting spam, advertising, or promotional content without permission
• Impersonating Ergonex staff, instructors, or other participants
• Collecting or harvesting personal information from other users

2.4 Service Access Requirements

To access our services, you must have a compatible device with internet connectivity. You are responsible for obtaining and maintaining all equipment and services needed to access our website and programs.

4.1 Service Uptime and Maintenance

While we strive to provide continuous access to our services, we do not guarantee uninterrupted availability. Our services may be temporarily unavailable due to scheduled maintenance, updates, or unforeseen technical issues. We will make reasonable efforts to notify you of planned downtime in advance.

4.2 Feature Availability

The features and functionality available through our services may vary depending on your enrollment status and the specific program you have chosen. We reserve the right to modify, limit, or discontinue any aspect of our services at any time.

4.3 Geographic Restrictions

Our services are primarily designed for professionals in India. While we do not actively block access from other locations, we make no representation that our services are appropriate or available for use in all geographic locations.

4.4 Service Modifications and Updates

We may update, modify, or discontinue features of our services at our discretion. We will make reasonable efforts to communicate significant changes to enrolled participants. Continued use of our services after such modifications constitutes acceptance of the changes.

6.1 Program Fees

Course fees are clearly stated on our website and in enrollment communications. All fees are in Indian Rupees (₹) unless otherwise specified. Fees are subject to change, but changes will not affect programs for which you have already enrolled.

6.2 Payment Terms

Payment is required before accessing course materials. We accept payment through the methods specified during enrollment. You are responsible for any transaction fees charged by your payment provider.

6.3 Refund Policy

Refund eligibility depends on the specific program and timing of your request. Please contact us for information about refund options for your particular enrollment. Refunds, when granted, will be processed to the original payment method within a reasonable timeframe.